If dissatisfied, customers may obtain full refund on any of our products purchased directly from Zatik Inc. or website, within the first 15 days of the invoice date. Refund will only be applied to the returned items in its original packaging. Monetary reimbursement will not be applied for any of Zatik’s products purchased from other sources or locations. If you would like to return any of the products for a free exchange, please return the product container with at least ½ original content, and along with a 30-day proof of purchase. Please contact our customer service before returning any  products.  Customers will be responsible for shipping charges on returned items.